10 Steps To Avoid Joining the Long List of Businesses Embroiled in Costly ADA Lawsuits 
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​On Monday, October 7, 2019, the U.S. Supreme Court rejected an appeal from Domino's Pizza, confirming that the pizza chain must proceed in defending itself against a lower court lawsuit where a blind man alleged that the chain's website and mobile app were not accessible to people with disabilities, and therefore not in compliance with the guidelines of the Americans with Disabilities Act (ADA). 
Courts have been split over whether the ADA applies to websites. Domino's has argued that the ADA does not apply to its online platform and should only apply to its brick and mortar stores. There is a lack of clarity surrounding ADA compliance and websites, meaning this case has the potential to set a precedent regarding what exactly a “place of public accommodation” is, yielding a profound impact on the hospitality industry, as well as all small businesses conducting trade online. 
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Dominos argued that the law would present an unreasonable burden on their digital presence: “Each defendant must figure out how to make every image on its website or app sufficiently accessible to the blind, how to render every video or audio file sufficiently available to the deaf, or how to provide content to those who cannot operate a computer or mobile phone.”